Atour Hotel Shiqi Pedestrian Street, Fuhua Road, Zhongshan

The location is convenient and the hotel is quite clean. I like the laundry service at the hotel. Night snacks are included.

The hotel’s customer service was truly exceptional, marked by remarkable attentiveness and a genuine willingness to assist. Every request was met with swift action and meticulous attention to detail. For example, when I didn’t have a local phone number, the staff kindly found alternative ways to ensure I can order meals etc, demonstrating their commitment to guest comfort and convenience. The holiday season at the hotel was nothing short of magical. The festive decorations were beautifully curated, from sparkling lights to intricate holiday displays, creating a cozy yet luxurious winter wonderland. Every corner exuded the Christmas spirit, making the atmosphere warm and inviting. Combined with cheerful staff who embodied the holiday joy, the experience felt like stepping into a scene from a holiday storybook. Even when I was feeling a little under the weather, the team went above and beyond to provide care. One outstanding member 黄燚 HuangYi made my stay extra special as did a special mention to Karen who help provide me with information on where to go to do activities and explore. They promptly ensured I had everything I needed, from thoughtful amenities to attentive follow-ups, creating a warm and supportive environment for me to recover so swiftly. The buffet breakfast is a must. This is the most top Atour Ive stayed in! I have been to 5 others in different cities! Well managed and standards are kept high. From the festive ambiance to the impeccable service, this hotel offers a truly memorable experience. I would absolutely return in the future and wholeheartedly recommend this gem to anyone seeking a perfect getaway, especially during the holidays.